Manager | The Cafe

Job Description

Shilstone House

A lovingly restored Grade II listed Georgian manor house on a 500-acre estate in the Devon countryside, with uninterrupted views of the rolling hills and fields, acres of gardens, farmland and woodland to explore.

Shilstone is a family estate where a passion for restoration and architecture combines with a love for food, drinks and entertaining. Just outside the charming village of Modbury Shilstone is a place for people to come together and enjoy delicious food and drinks in a wonderful setting.

The Role
We are seeking a dedicated and experienced Restaurant Manager to oversee daily operations, ensure excellent customer service, and lead a motivated team. The ideal candidate will have strong leadership skills, a passion for hospitality, and a focus on maintaining high standards of quality and efficiency.

Key Responsibilities:

  • Oversee the day-to-day running of The Cafe, including staffing, booking, inventory, and service
  • Lead, train, and support front and back-of-house staff to deliver a smooth service
  • Ensure excellent customer service and handle any guest concerns promptly
  • Monitor food quality and presentation, ensure hygiene, and health & safety standards are met
  • Create and manage staff schedule whilst overseeing, budgeting, and cost control
  • Maintain stock levels, manage deliveries, and work with local suppliers and growers.
  • Drive revenue through promotions, events, and high service standards
  • Prepare reports on performance and contribute ideas to help achieve business goal

Skills & Experience:

  • 1-2 years’ experience in a busy restaurant (preferred but not essential)
  • Team player who communicates well with all colleagues
  • Punctual, reliable, and trustworthy
  • Sense of urgency
  • Ability to multitask and work in a fast-paced environment
  • Have a genuine passion for food and beverage

Additional Information:

  • Your own transport is essential as we are not on any bus routes

Pay & Benefits:

  • 40 hours per week – Wednesday – Sunday
  • £14-£15 per hour (dependant experience)
  • 50% off in the Café and Restaurant for you and a guest
  • Delicious staff meals on shift for those working during food service
  • Refer a Friend scheme, if they join the team, you’ll get a thank-you bonus
  • Team members in certain roles will get the chance to visit our local suppliers, to learn more about the produce we use
  • Team socials every couple of months
  • Use of the pool on selected team-only dates throughout the year
  • A share of the service charge is distributed across relevant teams
  • Regular training is provided to develop skills and experience.

Work Location: In person