Advice and guidance – Coronavirus – COVID-19 – NHS England

We are sure you are aware from the latest news coverage the situation with Coronavirus is being monitored daily by our Government.

As a wedding venue, we are regularly checking updates from the Department of Health, Public Health England and the Foreign and Commonwealth Office.

We have included the latest advice below from NHS England and further advice from Public Health England with regards to returning travellers.

We, like all venue spaces, have been asked to support the Government’s campaign by passing on the following information.

You can access the page here: https://www.nhs.uk/conditions/coronavirus-covid-19/

Further Guidance – specified countries and areas with implications for returning travellers or visitors arriving in the UK

Specific advice has now been updated for returning travellers:


If you have recently travelled and returned from the areas listed in the link. The advice from Public Health England is:

Category 1: Travellers should self-isolate, even if asymptomatic, and call NHS 111 to inform of recent travel.

Category 2: Travellers do not need to undertake any special measures, but if they develop symptoms they should self-isolate and call NHS 111.

What can we all do now?

A UK wide campaign has been launched to provide clear advice on how to slow the spread of Coronavirus. Please re-enforce the advice given in this campaign with your guests in that the best way to stop the spread of any virus is to promote basic hygiene practices, such as regularly washing hands and always sneezing into a tissue.

The UK Chief Medical Officers have raised the risk to the public from low to moderate.

Shilstone continues to remain open as usual with all events continuing to run as per the calendar. We will continue to follow all NHS England guidance and Local Authority advice, ensuring that the health and wellbeing of all visitors and staff remains a priority. We will continue to update you as advised by the UK Government accordingly.

Update as of 12.03.20

As you will appreciate, there is a risk that the Coronavirus may cause you to cancel the event or we may be obliged (as permitted by the contract) to postpone the event to another date as a result of the spread of the virus or required precautionary measures. Under your contract, in such an event you remain liable for the full accrued charges without any right to a rebate.

We, therefore, urge you to review your position and if you have not done so already, to provide us with details of your insurance cover so that, in the hopefully unlikely event that your special day is affected by Coronavirus, we can work with your insurers to minimise the adverse effects on you.

We should stress that we remain committed to making your event very special and we very much hope that it will be possible for it to continue as planned. We are not currently intending or expecting to cancel any event and we are taking every possible precaution to ensure the safety of our guests and staff in this difficult time.

Thank you for your support.